Information Technology

Service Catalog



3D Printing

Information about 3D modeling and 3D printing on campus.

Assistive Technology

Hardware and software solutions for those who have learning, communication, and access difficulties.

AU2GO Mobile App

AU2GO is a web app accessible from any smartphone, tablet or mobile device.

Automated Call Attendant

An automated call attendant system allows callers to be automatically transferred to an extension based on menu options.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Bulletin Changes

The University Bulletin content is maintained by the Office of the University Registrar.

Call Center Solutions

A Call Center system allows for multiple users to use one main number to respond to inquiries.

Charging Stations

Device charging stations for phones, tablets and laptops are available for use on the Garden City campus.


Adelphi’s system for course registration, bill payments, and other academic and financial information.

Classroom Technology

Multimedia capabilities for video and audio broadcasting and presentations.

Computer Equipment and Software Purchases

Purchasing software and computer equipment for your personal use or for departmental use.

Computer Kiosks

Check email and perform other quick tasks. Perform research.

Computer Labs

Computer labs on the Adelphi campuses feature a variety of software.

Conference Calls

Toll free conference calling (up to to 20 participants) for the Adelphi community.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Cybersecurity Tips for Traveling

View precautionary measures you can take to lower your risk of being a target while traveling.

Database Services

Our team members perform database research, migration, maintenance and monitoring, data transfer.

Audience: Staff | Categories: Administrative Systems and Networks

Digital Commons

A digital repository and publishing platform designed to showcase the breadth of scholarship produced at the University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Software and Programs

Digital Signage

Displays University information on indoor or outdoor screens on Adelphi’s campuses.

Directory Changes

Phone, email, and contact information for individual members of the Adelphi community.

Document Management and Imaging

Document imaging helps departments manage documents and workflows in a secure electronic environment.

EAB Student Success Collaborative

EAB’s Student Success Collaborative helps us identify—and scale—effective student interventions.

Audience: Faculty, Staff | Categories: Software and Programs


Information about setting up your eCampus account, logging in, eCampus banners and services.

Audience: Alumni, Faculty, Staff, Students | Categories: eCampus and Google Apps

Email Signatures

Faculty and staff are invited to use a standard University email signature.

Audience: Faculty, Staff | Categories: Support and Training

Equipment Loan

Borrow laptops, wireless presenters, video cameras, chargers, speakers and more.

Equipment Moves

Please do not move equipment yourself. If you need any equipment moved please fill out the equipment request form to get your move started.

Equipment Recycling Request

If you have Adelphi equipment that is no longer in use, you can contact IT for environmentally conscious recycling.

Audience: Faculty, Staff | Categories: Computers and Related Hardware

Event Multimedia Services

Multimedia support for faculty and staff for events in classrooms and lecture halls on campus.

File Sharing / P2P

See risks of illegal file-sharing and review Adelphi’s file-sharing policy.

Audience: Faculty, Staff, Students | Categories: Support and Training

File Storage and Backup

Back up to the network, back up to an external disk or drive, or use a third party service.

G Suite by Google

Adelphi University has a partnership with Google for Education which offers our students, faculty and staff free productivity tools with G Suite.

General Access Computer Workstations

Adelphi has plenty of computer workstations and kiosks around our campus and center locations.

Gmail for Adelphi

Access your Adelphi Gmail account via eCampus using any desktop computer, laptop or mobile device with an Internet connection.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: eCampus and Google Apps

Google Drive File Stream

Access Google Drive directly from your Mac/PC

Google Profile Picture

Set up a profile picture for Gmail and all your Google Apps.

Audience: Faculty, Staff | Categories: eCampus and Google Apps

Google Team Drives

Team Drives are shared spaces where teams can store their files and guarantee that every member has the most up-to-date information.

Guest Accounts

Accounts and wireless access information for guests of the University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Accounts and Passwords

Login – Usernames and Passwords

How do I log in to eCampus? Username Lookup, Create, Change or Reset your Adelphi Password.

Long Distance Access Codes

Calls outside of the NY metro area requires a PIN number.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Look Up Your Adelphi ID

Take the following steps if you ever need to recover your Adelphi ID.

Audience: Alumni, Faculty, Staff, Students | Categories: Accounts and Passwords

Maintenance Repair Requests

Submit a maintenance repair request on campus using AU2GO.

Audience: Faculty, Staff, Students | Categories: eCampus and Google Apps

Manuals, Guides and Resources

Adelphi-specific technology guides as well as links to help you use other software.

Mass Email

All requests for the University-wide distribution must be forwarded to, and approved by, a University Vice President or a Dean.

Microsoft Office Download

Students, faculty and staff have access to a Microsoft Office download for free for personal use on your computer, smartphone or tablet.

Audience: Faculty, Staff, Students | Categories: Software and Programs

Mobile Device Adelphi Gmail Configuration

Instructions for accessing AU Gmail on your smartphone or tablet vary by your phone’s operating system.

Mobile Printing

Submit print jobs using a mobile device or your personal computer to various printers around campus.

Name Change Request

If you want your name changed in your email account.

New User Account Request (Log in Required)

All new employee network/email account requests must come from a department head.

Online Training ( online training is available to Adelphi University faculty, staff and students.

Audience: Faculty, Staff, Students | Categories: Support and Training

Panther Express Shuttle Tracker

Track Panther Express shuttle bus routes in real time.

Password Management Tool (PMT)

The Adelphi Password Management Tool (PMT) is used to change or reset your password.

Audience: Faculty, Staff, Students | Categories: Accounts and Passwords

Prepare for Time Away

If you are going to be away from the University for any length of time where you will not be checking your voicemail and email regularly, please make sure to take the proper steps to prepare.


Information about printer use on campus.

Project Management

To initiate a project with the Office of Information Technology, please complete the Project Request form.

Recycling Your Technology

Since 2014, we’ve held recycling events at the end of each fall and spring semester where the Adelphi community can come and drop off old and unwanted electronic equipment for free, environmentally conscious recycling.

Screensaver Locks

To increase information security we have begun to deploy screensaver locks on campus administrative PCs.

Shared Email Account

Shared mailboxes provide a means to receive email at a general (rather than personal) address.

Software Downloads

Several free software applications can help you in your work or studies at Adelphi University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Software and Programs

Telephone Services

Learn about on-campus telephone services and voicemail and Google Voice.

Audience: Faculty, Staff, Students | Categories: Telephone and Voicemail

Video Conferencing

We can help you determine the best option for your specific videoconferencing needs.

Virus, Phishing, Spam and Spyware Issues

If you think you have accidentally downloaded spyware or a virus to your Adelphi computer.


Set up and access your campus voicemail.

Audience: Faculty, Staff, Students | Categories: Telephone and Voicemail

Web Hosting (Panther System)

Adelphi’s Unix-based system for electronic file storage and for creating personal web pages.

Website Update Request Form

Adelphi departments are asked to use this form to submit requests for web updates including eCampus banners and event listings, content changes to the website, new web pages and more.

Webstorage via eCampus

Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.

Wireless Networks (WiFi)

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Work Order System (Footprints)

Your request is assigned a unique ticket number so that you can check the status.


Learn about new software or enhance your computer skills.

Audience: Faculty, Staff, Students | Categories: Support and Training

Xenegrade (Continuing Education Registration)

Adelphi uses Xenegrade for continuing education course registration and online tools.