Our Help Desk is the first point of contact for most IT inquiries and will resolve your issue directly or report it to the appropriate technology team for further investigation.
You can now chat with us online. If no one is currently online to assist you, please leave us a message and one of our representatives will get back to you as soon as possible.
To expedite your request, include your full name, phone number, building and room number, department, and a full description of the problem, including error messages and type of equipment/software used. Incomplete information will slow down our ability to help you.
You can dial x3340 from any on-campus phone.
Allows Help Desk representatives to remotely access a user’s computer to fix technical issues for Adelphi students, faculty and staff. Powered by Bomgar.Please note: Adelphi IT is unable to provide hardware support for personally owned computers. If you require hardware assistance with your personal computer, please contact a local computer store or repair shop or contact the customer support for your equipment vendor.
Hours of Operation
Regular Semester Hours (Begins Monday, August 31)
|Monday–Thursday:||7:30 a.m.–12:00 a.m.|
|Friday:||7:30 a.m.–6:00 p.m.|
|Saturday:||8:00 a.m.–6:00 p.m.|
|Sunday:||10:00 a.m.–12:00 a.m.|
Extended hours during final and mid-term exam periods.
Matriculation Day Special Hours for Sunday, August 30
The IT Help Desk will be open for login support and technical assistance from 8:00 a.m.–7:30 p.m. In addition there will be an IT and 3D Studio Open House at Swirbul Library from 1:00 p.m.–3:00 p.m. Check out the Collaboration Studios, iPad loaner program, 3D printing capabilities and more.