About


Our centralized team supports all facets of technology throughout the Adelphi community. Using research, analysis, communication and innovation our goal is to optimize user experience, promote shared services and welcome new ideas.

Who We Are

Chief Information Officer

Carol Ann Boyle

Chief Information Officer

About the CIO

Carol Ann Boyle, M.B.A. ’17, took over as CIO in October 2018 after 22 years at Adelphi University. Boyle is an excellent communicator and collaborates with all other divisions on campus, bringing technology to the forefront where it contributes to academic research and student success.

Leadership

Emerging Technologies

Collaboration

CIO Listening Tour

Boyle held interviews with many faculty, staff and students to discuss the current state of technology and what we would like to see in our future. By conducting this tour, she was able to learn individual goals and priorities, while also learning about some shortcomings in our services. The biggest takeaways were that we needed to improve our Intake Process and our Service Model Structure. This valuable information was crucial in our decision making, and allows us to revamp our structure and build toward a more promising future for you. 

IT Leadership

Web Development and Digital Strategy

Tara Coyle

Director of Web Development and Digital Strategy

We pride ourselves in optimizing user experience across all digital platforms. Through research, testing and design our team focuses on custom web applications, websites, app development and staying ahead of digital trends. Our comprehensive team of developers, UX designers and content strategists work collaboratively to solve complex problems and deliver optimal results.

User Experience

Digital Strategy

Development

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IT Engagement

Kerry Nicollet

Director of IT Engagement

We are committed to the enrichment and cultivation of our campus relationships. From support interactions, business analysis activities, project design and communication and performance assessment, our team is responsible for oversight of the full user lifecycle. We partner with our community to ensure project success and delivery of optimal service.

Portfolio Management

Tech Support

Business Analysis & Assessment

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Postmodern Enterprise Resource Planning (ERP)

Michael DiCrescio

Director of Postmodern ERP

Adjunct Faculty
Mathematics and Computer Science

The University incorporates many applications that contribute to the administrative and operational capabilities of our faculty and staff, and academic success for all students. Our team is dedicated to the implementation and integration all of these applications and making sure they work with each other seamlessly to enhance your experience.

Enterprise Systems

Automated Business Operations

Cloud Computing


Infrastructure

Fred Hicks

Director of Networking and Communications

We’re responsible for all things connected to the network and digital communications, including the phone and email system. We maintain the pathways from desktop to service and support multimedia and classroom technology. Our commitment is to provide consistent access to all available resources and exceptional customer service.

Digital Communications

Service Availability

Resource Access


IT Operations and Budget Planning

Avery Bourgeois

Director of Budget and IT Operations

Our focus is on ensuring that the University gets the most value from our technology assets. Our specialists do extensive research to find the right product for your business needs. We also ensure that faculty, students and staff have access to any discounts available from our service providers.

Asset Management

Budgets

Procurement


Information Security

Kees Leune

Information Security Officer

Assistant Professor
Mathematics and Computer Science

We defend Adelphi’s IT infrastructure against intruders. Through transparent and professional operations, we maintain immediate and open communication lines with all stakeholders. Our professionally certified and knowledgeable employees provide highly skilled professional services for cyber defense and digital forensics.

Cybersecurity Strategy, Architecture and Design

Investigations and Digital Forensics

Threat Intelligence and Analysis

 

For further information, please contact:

Office of Information Technology
p – 516.877.3340
e – helpdesk@adelphi.edu

 
 
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