Technology Services
- Staff
Assistive Technology
Hardware and software solutions for those who have learning, communication, and access difficulties.
AU2GO Mobile App
AU2GO is a web app accessible from any smartphone, tablet or mobile device.
Automated Call Attendant
An automated call attendant system allows callers to be automatically transferred to an extension based on menu options.
Bulletin Changes
The University Bulletin content is maintained by the Office of the University Registrar.
Call Center Solutions
A Call Center system allows for multiple users to use one main number to respond to inquiries.
Charging Stations
Device charging stations for phones, tablets and laptops are available for use on the Garden City campus.
CLASS
Adelphi’s system for course registration, bill payments, and other academic and financial information.
Classroom Technology
Multimedia capabilities for video and audio broadcasting and presentations.
Computer Kiosks
Internet Kiosks are set up all over campus so students can use computers on the go if they need to. Find out where the computers are located here on Adelphi University's campus.
Computer Labs
Computer labs on the Adelphi campuses feature a variety of software.
Conference Calls
Toll free conference calling (up to to 20 participants) for the Adelphi community.
Cybersecurity Tips for Traveling
View precautionary measures you can take to lower your risk of being a target while traveling.
Database Services
Our team members perform database research, migration, maintenance and monitoring, data transfer.
Directory Changes
Phone, email, and contact information for individual members of the Adelphi community.
Document Management and Imaging
Document imaging helps departments manage documents and workflows in a secure electronic environment.
eCampus
How to set up your eCampus portal account and log in.
Email Signatures
Faculty and staff are invited to use a standard University email signature.
Endpoint Management - Software Center (Microsoft)
Software Center is part of Microsoft’s Endpoint Configuration Manager, which allows IT to deliver, manage, support and update applications and Windows workstations across campus.
Equipment Loan
Borrow laptops, wireless presenters, video cameras, speakers and more.
Equipment Moves
Please do not move equipment yourself. You must inform the Help Desk of any equipment that needs to be moved.
Equipment Recycling Request
If you have Adelphi equipment that is no longer in use, you can contact IT for environmentally conscious recycling.
Event Multimedia Services
Multimedia support for faculty and staff for events in classrooms and lecture halls on campus.
File-Sharing
Sharing copyrighted P2P files is illegal and can cause major issues.
General Access Computer Workstations
Adelphi has plenty of computer workstations and kiosks around our campus and center locations.
Gmail for Adelphi
Access your Adelphi Gmail account via eCampus using any desktop computer, laptop or mobile device with an internet connection.
Google Drive File Stream
Access Google Drive directly from your Mac/PC
Google Shared Drives
Shared Drives are collaborative spaces where teams can store their files and guarantee that every member has the most up-to-date information.
Google Workspace
Adelphi University has a partnership with Google for Education which offers our students, faculty and staff free productivity tools with Google Workspace.
How to Find Your MAC Address
When registering a device on the Adelphi network you’ll need a MAC Address in order for the device to connect to the network successfully.
Linkedin Learning
Adelphi offers Linkedin Learning to help fuel your lifetime of learning and professional development.
Login - Usernames and Passwords
How do I log in to eCampus? Username Lookup and Password Management
Look Up Your Adelphi ID
Take the following steps if you ever need to recover your Adelphi ID.
Maintenance Repair Requests
Submit a maintenance repair request on campus using AU2GO.
Manuals, Guides and Resources
Adelphi-specific technology guides as well as links to help you use other software.
Mass Email
All requests for the University-wide distribution must be forwarded to, and approved by, a University Vice President or a Dean.
Microsoft Office Download
Students, faculty and staff have access to a Microsoft Office download for free for personal use on your computer, smartphone or tablet.
Mobile Device Adelphi Gmail Configuration
Instructions for accessing Adelphi Gmail on your smartphone or tablet vary by your phone's operating system.
Mobile Printing
Submit print jobs using your smartphone, tablet, or laptop to various printers around campus.
Name Change Request
How to change your name in your email address and update your name, legal name and pronouns.
Panther Express Shuttle Tracker
Track Panther Express shuttle bus routes in real time.
Password Best Practices
Your online safety is important, and your password is one of the most important ways to keep yourself safe. Here’s our guide to creating a password to help you keep your information secure.
Password Management Tool
The Adelphi Password Management Tool (PMT) is used to change or reset your password.
Patches and Updates
Installing patches and updates will help you to be better defend against cyber threats.
Phishing
Avoid becoming a phishing victim by staying informed and following the tips provided to you by Adelphi University's Office of Information Technology.
Prepare for Time Away
If you are going to be away from the University for any length of time where you will not be checking your voicemail and email regularly, please make sure to take the proper steps to prepare.
Printing for Faculty and Staff
Information about printer use on campus for faculty and staff.
Procurement
The Office of Information Technology uses the procurement procedure to review and approve department technology purchases on-campus.
Project Management
We focus on prioritizing projects to utilize institutional resources effectively. Learn the benefits of beginning your project with Information Technology.
Ransomware
Stay informed so you can avoid becoming a victim of Ransomware.
Recycling Your Technology
eCycling is an important step in our sustainability efforts, and our commitment to be as environmentally friendly as possible.
Report Phishing
Avoid becoming a phishing victim by staying informed and following the tips provided and knowing what to look for.
Saving Your Work
You should save all of your files to either Google Drive, or your Network drives. These files are saved securely and automatically backed up.
Screensaver Locks
To increase security we deploy screensaver locks on campus administrative computers.
Secure Communication
Adelphi's Information Technology's tips for keep your identity safe online. Online shopping, email security, browser settings, windows updates and wireless connections all covered.
Shared Email Account
Shared mailboxes provide a means to receive email at a general (rather than personal) address.
Social Media Safety
Don’t expose your activities and personal info on social networking sites.
Software and Upgrades
Several free software applications, including university-wide upgrades to the Windows 11 operating system, can help you in your work or studies at Adelphi University.
Spearphishing
Spearphishing is a highly targeted form of phishing, which is an email that is made to appear to come from a friend, colleague or business you are familiar with.
Spyware
Spyware is software that collects your personal information. Learn best practices to prevent threats.
Telephone Services
Learn about on-campus telephone services and voicemail and Google Voice.
Theft and Loss
Don’t leave your belongings unattended. Phones, tablets, and laptops are easy targets of thieves and can also be accidentally lost in public spaces.
User Account Request
Network/email account requests for employees, graduate assistants, student workers, and others must be made using this form
Video Conferencing
We can help you determine the best option for your specific videoconferencing needs.
Viruses
Viruses, worms, and trojans—know what to look for and how to prevent infection.
Voicemail
Get instructions on how to set up and access your campus voicemail.
Web Hosting (Panther System)
Adelphi’s Unix-based system for electronic file storage and for creating personal web pages.
Website, Events and Digital Updates
Adelphi departments are asked to use this form to submit requests for digital updates including eCampus banners and event listings, content changes to the website, digital signs across campus, and more.
Webstorage via eCampus
Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.
Wireless (WiFi) Access for Guests
Accounts and wireless access information for visitors of Adelphi University's campus and centers.
Wireless Networks (WiFi)
Use the eduroam network while at Adelphi locations and at hundreds of member institutions.
Work Order System (Footprints)
Your request is assigned a unique ticket number so that you can check the status.
Xenegrade (Continuing Education Registration)
Adelphi uses Xenegrade for continuing education course registration and online tools.
Zoom Video Conferencing
Zoom is a conferencing software that provides remote access to online meetings, chat and mobile collaboration.