Help Desk


Students can actively participate in class by submitting their responses digitally.

Directory Changes

Phone, email, and contact information for individual members of the Adelphi community.

Email Signatures

Faculty and staff are invited to use a standard University email signature.

Audience: Faculty, Staff | Categories: Support and Training

Equipment Loan

Borrow laptops, wireless presenters, video cameras, speakers and more.

Game Consoles and Other Connected Devices

How to connect a gaming console through the wired network in the residence halls.

Audience: Students | Categories: Computers and Related Hardware

Gmail for Adelphi

Access your Adelphi Gmail account via eCampus using any desktop computer, laptop or mobile device with an internet connection.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: eCampus and Google Apps

Google Drive File Stream

Access Google Drive directly from your Mac/PC

Google Team Drives

Team Drives are shared spaces where teams can store their files and guarantee that every member has the most up-to-date information.

Guest Accounts

Accounts and wireless access information for guests of the University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Accounts and Passwords


A software package with a visual user interface for statistical calculations and predictive analytics. Learn how to renew your laptop license key.

Audience: Faculty | Categories: Software and Programs

Login – Usernames and Passwords

How do I log in to eCampus? Username Lookup, Create, Change or Reset your Adelphi Password.

Manuals, Guides and Resources

Adelphi-specific technology guides as well as links to help you use other software.

Audience: Faculty, Staff, Students | Categories: Support and Training

Mass Email

All requests for the University-wide distribution must be forwarded to, and approved by, a University Vice President or a Dean.

Mobile Device Adelphi Gmail Configuration

Instructions for accessing Adelphi Gmail on your smartphone or tablet vary by your phone’s operating system.

Mobile Laptop Cart

High-performance laptops and chargers available to professors for use only within the Science Building of the Garden City campus.

Audience: Faculty | Categories: Computers and Related Hardware

Mobile Printing

Submit print jobs using a mobile device or your personal computer to various printers around campus.

Name Change Request

If you want your name changed in your email account.

New User Account Request (Log in Required)

All new employee network/email account requests must come from a department head.

Prepare for Time Away

If you are going to be away from the University for any length of time where you will not be checking your voicemail and email regularly, please make sure to take the proper steps to prepare.


Information about printer use on campus.

Residence Hall Computer Connections

Register your computer and connected devices to use the wired network in the residence halls.

Screensaver Locks

To increase security we deploy screensaver locks on campus administrative computers.

Shared Email Account

Shared mailboxes provide a means to receive email at a general (rather than personal) address.

SMART Boards

Display video and presentations on a large screen with interactive capabilities.

Software Downloads

Several free software applications can help you in your work or studies at Adelphi University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Software and Programs

Video Conferencing

We can help you determine the best option for your specific videoconferencing needs.

Web Hosting (Panther System)

Adelphi’s Unix-based system for electronic file storage and for creating personal web pages.

Webstorage via eCampus

Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.

Wireless Networks

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Work Order System (Footprints)

Your request is assigned a unique ticket number so that you can check the status.