Campus Advisory Access the latest updates, FAQs, and resources for the Adelphi community on the global coronavirus pandemic. » COVID-19 Updates

Coronavirus Updates on Operations: Department or campus operations may be modified during this time. Please call or email the department for more information or visit

In this section...

Residence Hall Computer Connections

Technical Support Specialists

Students who work for Adelphi IT can assist resident students with common technical issues. For example, if you are having trouble connecting to Adelphi’s network, Technical Support Specialists can try to diagnose the problem on your computer. Get in contact with a Technical Support Specialist at

Please note that Technical Support Specialists are not able to fix your computer’s hardware but will give you direction to aid you in getting your computer repaired.

Computer Requirements

PC: Windows 7 or higher operating system with network connectivity.
Mac: OS X or higher operating system with network connectivity.

To connect to Adelphi’s network if you live in the residence halls, you will need the following:

  • Network CAT 5 minimum cable to connect your computer to the network wall jack in your room. Lengths vary so don’t buy one that’s too short for your dorm room layout (around 12 feet should be sufficient in most cases).
  • Configure the computer for DHCP service. This will allow you to connect to our network.
  • If you want to use the wireless coverage Adelphi provides, you need a wireless access card that supports 802.11 a/b/g/n.

See how to connect


For further information, please contact:

Office of Information Technology
p – 516.877.3340
e –

Connect with IT