Information Technology

 
 

Security Alerts

Get updates about cybersecurity issues affecting the AU community.

Please remember: Nobody working for Adelphi IT will EVER contact you by email or phone, asking you for your username, password or other sensitive information.

If you receive a message with unexpected content that you do not trust, please do not open any attachments or click any links in the email. To protect yourself from attacks and scams, please review our security awareness tips and best practices.

Adelphi IT works diligently to keep the network free of known viruses, spam and phishing scams, but newer threats sometimes bypass our protective measures.

For more information or to report security concerns, please contact the IT Help Desk.


November 28, 2016

A phishing scam that claims to be from an Adelphi staff member recently reached our network.

This specific phishing message requests that you follow a download link to retrieve the shared document. In some cases the emails had subject lines such as “Document Notification” or posed as someone sharing a Dropbox file with you. DO NOT RESPOND to any such messages or click any links. Please DELETE the messages as soon as possible.

Please do not respond to any such messages or click any links.  Please delete the messages as soon as possible.

If you receive a message with unexpected content that you do not trust, please do not open any attachments or click any links in the email.


October 21, 2016

A DNS cyber attack has disrupted some of Adelphi’s online services, including the Rave Alert emergency notification system and Handshake, the student recruitment program.

Dozens of Internet sites and services, including Twitter, Netflix, Spotify, Pinterest and Amazon, are also affected by this large-scale attack.

» See related news article


September 15, 2016

An email with subject line “Adephi important Updates” and the body text begins with “Here is a document that I have shared with all staffs.  Look at it first.” recently reached our network. 

Do not open attachments or respond to any such messages or click any links. Please utilize the Gmail Report Phishing feature on these messages as soon as possible, which will report the message to Google and place the item in your spam folder. Any time you receive a message with unexpected content that you do not trust, DO NOT open attachments or click any links in the email.


September 7, 2016

In the recent days, some students have received phone calls and emails asking for a money transfer in exchange for a study abroad scholarship. 

If this happens to you, do not wire this person any money or give them any of your personal information. No one from Adelphi will ask you to transfer money over the phone or through an email. 

If you receive any inquiries like this, do not respond. If you are unsure of an issue you may be having with a scholarship contact the Office of Student Financial Services directly.


June 28, 2016

A phishing scam email with subject line “RE”  and the body text begins with “Unusual sign-in activity” recently reached our network.  

Do not respond to any such messages or click any links. Please utilize the Gmail Report Phishing feature on these messages as soon as possible, which will report the message to Google and place the item in your spam folder. Any time you receive a message with unexpected content that you do not trust, DO NOT open attachments or click any links in the email.


June 8, 2016

A phishing scam that claims to be from an Adelphi staff member with subject line “Important Document”  (and may also have an employee’s name in the subject) recently reached our network. The sender is made to appear to be a legitimate Adelphi user and the message may even be personally addressed to you.

Unfortunately, the addresses have been forged. This specific phishing message requests information to complete a wire transfer. DO NOT RESPOND to any such messages or click any links. Please DELETE the messages as soon as possible.

If you receive a message with unexpected content that you do not trust, please do not open any attachments or click any links in the email.


May 3, 2016

Earlier today, many Adelphi Gmail users reported receiving unusual messages from the Mail Delivery Subsystem <MAILER-DAEMON@adelphi.edu>. These emails are the result of an attempt to spam University email accounts. Fortunately, our mail systems are catching the original spam and preventing it from reaching inboxes.

The original emails were forged to appear to come from the University and the Mail Delivery Subsystem emails are sent to notify that harmful malware was detected.

In this case, the messages from the Mail Delivery Subsystem do not contain malware and may be deleted. The University is aware of this issue and there is no need to take further action on these emails.


January 21, 2016

A phishing scam with the subject “IT HELP DESK” has been reported within our network.  

This specific message requests that you verify your account to avoid shutdown. Please do not respond to any such messages or click any links. Delete the messages as soon as possible.


January 13, 2016

A phishing scam that claims to be from an Adelphi Staff member with a subject “Review Attached” recently reached our network.  The sender appears to be a legitimate Adelphi user and the message within the text might even be personally addressed to you, the recipient.

Unfortunately, the addresses have been forged. This specific phishing message requests information to complete a wire transfer.  Please do not respond to any such messages or click any links.  Please delete the messages as soon as possible.


December 27, 2015

A phishing scam that claims to be from an Adelphi Staff member recently reached our network.  The sender appears to be a legitimate Adelphi user and the message within the text might even be personally addressed to you, the recipient.


December 10, 2015

Malicious software containing ransomware (aka kryptoware) recently reached Adelphi’s network. It systematically goes through folders and files on all drives of a PC including mapped drives and encrypts the files so they can no longer be read. Your file extensions may appear in the following format: .vvv

This type of malware seeks to force its victims to pay the ransom through certain online payment methods.

If you find yourself a victim of this attack, please contact the IT Help Desk at 516.877.3340 immediately for further instructions. Do not engage the attackers by contacting them, or by following instructions left behind.

Any files on your (C:) drive will be irrevocably lost if this malware reaches you.

Faculty and Staff: Back up your important data that is on your (C:) drive onto your (H:) drive, your (I:) drive or to Google Drive using the web client. The IT department only backs up files on your network drives. 

Students: Back up your important data to Google Drive using the web client.


November 2, 2015

A phishing scam that claims to be from an Adelphi Senior Staff member and/or Dean recently reached our network.  The sender appears to be a legitimate Adelphi user and the message within the text might even be personally addressed to you, the recipient.

Unfortunately, the addresses have been forged. This specific phishing message requests information to complete a wire transfer.  Please do not respond to any such messages or click any links.  Please delete the messages as soon as possible.


October 1, 2015

If you get a pop-up on your computer that looks suspicious,  DO NOT give your info to anyone online or at the number on the pop-up. Contact our Help Desk directly

Both Mac and PC users have reported the following pop-up.

mac-pop-up

Please review our tips and best practices about security awareness.


September 24, 2015

A phishing scam that claims to be from the IT Service Desk Support recently reached our network.  The sender appears to be a legitimate Adelphi user. Unfortunately, the addresses have been forged. The message with the subject  “HELPDESK(Warning)” claims that you need to click a link to update your email account, but in reality they are attempts to obtain your personal information. Please do not respond to any such messages or click any links and delete them as soon as possible.


February 9, 2015

The IT department is aware of a phishing message that is currently circulating. The message subject is “IT Service Notification” and the message body claims that email accounts have exceeded their storage capacity. If you received the message, please mark it as Phishing by following the instructions at
support.google.com/accounts/answer/75061.

Please note: Adelphi University uses Google Mail, which has no storage restrictions.

For further inquiries, please contact the IT Help Desk.


August 4, 2014

Please be aware of a phishing scam in which you may receive a “DEACTIVATION NOTICE” email message about your mail quota limit that appears to be from “Adelphi Web Service Team.” Do not reply to that or any similar sounding email messages.

Thank you to the many faculty and staff who took a few moments today to alert us to this suspicious activity.


July 3, 2014

Some Adelphi users have reported receiving suspicious emails impersonating known address book contacts with messages like the one below:

google-doc-phishing-scam-screenshot

Click to enlarge.
Example only: Messages you receive may not look exactly like this one.

 

Please be on alert for this new form of phishing activity in which you may receive a notification that an “Important Document” has been shared with you. The message will contain a “Click Here” link that will take you to a landing page containing logos for Yahoo, Gmail, AOL and other online email providers. After choosing your provider, you will be asked to log in to that account by providing your username and password. This is a scam.

Do not open Google Docs that you did not expect, even if it appears to come from someone you know. Always be extremely cautious of messages that do not sound like the normal phrasing of the person who supposedly sent it. And do not click on links or attachments in emails that you have any reason to suspect might be fraudulent.  In addition, be especially wary of links to Google Docs that go to addresses other than docs.google.com.

When in doubt, contact the sender (directly, not by hitting reply to the suspicious email) to verify if they intended to share the document with you, or ask the IT Help Desk for assistance.


 April 10, 2014

A widespread encryption flaw called the Heartbleed bug has the potential to disclose private information to a malicious attacker. We advise you to change your passwords regularly.


 March 3, 2014

A phishing message with the subject “RE: IT Service Desk” has been reported to our Help Desk. The email ask users to click a link to validate your email account. Do not click on any email links asking for your personal information. Please report any such messages. See how to report phishing or spam to Gmail.


February 27, 2014

Be aware of the wide range of schemes taxpayers can encounter. These can appear at any point during the year, but many peak during filing season as people prepare their tax returns.

Go to irs.gov/uac/Newsroom/ for more information on the following tax-related scams and how to protect yourself:

  1. Identity Theft
  2. Pervasive Telephone Scams
  3. Phishing
  4. False Promises of “Free Money” from Inflated Refunds
  5. Return Preparer Fraud
  6. Hiding Income Offshore
  7. Impersonation of Charitable Organizations
  8. False Income, Expenses or Exemptions
  9. Frivolous Arguments
  10. Falsely Claiming Zero Wages or Using False Form 1099
  11. Abusive Tax Structures
  12. Misuse of Trusts

February 25, 2014

A fraudulent email claiming to be from American Express with the subject “Important: Personal Security Key” has been seen on our mail servers. If you ever receive an email from your credit card company but are unsure of its authenticity, please verify with the credit card company or issuing bank directly.


February 21, 2014

Adobe has released an unscheduled update to its Flash Player that patches a vulnerability that could potentially allow an attacker to take control of your computer. Download the update from Adobe at get.adobe.com/flashplayer.  


February 6, 2014

We have become aware of recent phone-based scams claiming to be from a computer tech support company. In any cases, the caller tries to convince you that “your IP address has been seen”. The callers have been observed calling Adelphi numbers, as well as home numbers. Get more info about phone scams.


January 21, 2014

Recent email spam claims to contain “New Voice message” from “Administrator”. Please do not respond to any such messages. Use Gmail’s “Report spam” function to report them to Google, then delete the message.


January 10, 2014

Suspicious email messages from “A Xerox WorkCentre” are phishing attempts. Use Gmail’s “Report spam” function to report them to Google, then delete the message.

 

For further information, please contact:

Office of Information Technology
p – 516.877.3340
e – helpdesk@adelphi.edu
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