Information Technology

Service Catalog

 

Support and Training

Assistive Technology

Hardware and software solutions for those who have learning, communication, and access difficulties.

Classroom Technology

Multimedia capabilities for video and audio broadcasting and presentations.

Eduroam Wireless

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Email Signatures

Faculty and staff are invited to use a standard University email signature.

Audience: Faculty, Staff | Categories: Support and Training

Equipment Moves

Please do not move equipment yourself. You must inform the Help Desk of any equipment that needs to be moved.

Event Multimedia Services

Multimedia support for faculty and staff for events in classrooms and lecture halls on campus.

File Sharing / P2P

See risks of illegal file-sharing and review Adelphi’s file-sharing policy.

Audience: Faculty, Staff, Students | Categories: Support and Training

File Sharing via Google

Best practices for sharing files using Gmail and Google Drive.

File Storage and Backup

Back up to the network, back up to an external disk or drive, or use a third party service.

Login – Usernames and Passwords

How do I log in to eCampus? Username Lookup, Create, Change or Reset your Adelphi Password.

Manuals, Tutorials and Videos

Adelphi-specific technology guides as well as links to help you use other software.

Audience: Faculty, Staff, Students | Categories: Support and Training

Name Change Request

If you want your name changed in your email account.

New Employee Account Request

All new employee network/email account requests must come from a department head.

Online Training (Lynda.com)

Lynda.com online training is available to Adelphi University faculty, staff and students.

Audience: Faculty, Staff, Students | Categories: Support and Training

Project Management

To initiate a project with the Office of Information Technology, please complete the Project Request form.

Research Computing

Assistance with grant proposals, data encryption, specialized networking needs, and specialized software needs.

Residence Hall Computer Connections

Register your computer and connected devices to use the wired network in the residence halls.

Screensaver Locks

To increase information security we have begun to deploy screensaver locks on campus administrative PCs.

Student Technology Advisory Committee

We invite all students to participate in meetings to our staff about tech on campus and give us your suggestions.

Audience: Students | Categories: Support and Training

Video Conferencing

We can help you determine the best option for your specific videoconferencing needs.

Virus, Phishing, Spam and Spyware Issues

If you think you have accidentally downloaded spyware or a virus to your Adelphi computer.

Webstorage via eCampus

Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.

Wireless Networks

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Work Order System (Footprints)

Your request is assigned a unique ticket number so that you can check the status.

Workshops

Learn about new software or enhance your computer skills.

Audience: Faculty, Staff, Students | Categories: Support and Training