Information Technology

Service Catalog

 

Staff

3D Printing

Information about 3D modeling and 3D printing on campus.

Adelphi Mobile Apps

Two apps, one University. Access your day-to-day campus information while staying current with interactive stories of the people and places that make up our Adelphi community

Adelphi NOW

Adelphi NOW is a free app for mobile devices that provides social media and Adelphi news feeds, access to event happenings, and Gilded, our interactive digital publication.

Assistive Technology

Hardware and software solutions for those who have learning, communication, and access difficulties.

AU2Go Mobile App

AU2Go is a web app accessible from any smartphone, tablet or mobile device.

Automated Call Attendant

An automated call attendant system allows callers to be automatically transferred to an extension based on menu options.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Bulletin Changes / Plans of Study

The University Bulletin content is maintained by the office of the Associate Provost for Administration.

Call Center Solutions

A Call Center system allows for multiple users to use one main number to respond to inquiries.

Charging Stations

Device charging stations for phones, tablets and laptops are available for use on the Garden City campus.

CLASS

Adelphi’s system for course registration, bill payments, and other academic and financial information.

Classroom Technology

Multimedia capabilities for video and audio broadcasting and presentations.

Computer Equipment and Software Purchases

Purchasing software and computer equipment for your personal use or for departmental use.

Computer Kiosks

Check email and perform other quick tasks. Perform research.

Computer Labs

Computer labs on the Adelphi campuses feature a variety of software.

Conference Calls

Toll free conference calling (up to to 20 participants) for the Adelphi community.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Copying and Faxing

Copying and faxing in Swirbul library.

Database Services

Our team members perform database research, migration, maintenance and monitoring, data transfer.

Audience: Staff | Categories: Administrative Systems and Networks

Digital Signage

Displays University information on indoor or outdoor screens on Adelphi’s campuses.

Directory Listings

Phone, email, and contact information for individual members of the Adelphi community.

Document Management and Imaging

Document imaging helps departments manage documents and workflows in a secure electronic environment.

eCampus (Overview)

Log in to eCampus to read your email, access CLASS and Moodle, and more.

Audience: Alumni, Faculty, Staff, Students | Categories: eCampus and Google Apps

eCampus Banners

Banners ads are used for promoting campus events on the eCampus portal.

eCampus Intranet Sites

Specialized Intranet sites hosts information that is available only to the Adelphi community.

eCampus Services Tab

Get information about the most frequently accessed services on eCampus.

Audience: Alumni, Faculty, Staff, Students | Categories: eCampus and Google Apps

Eduroam Wireless

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Email Signatures

Faculty and staff are invited to use a standard University email signature.

Audience: Faculty, Staff | Categories: Support and Training

Emergency Mass Notification System

Users can revise emergency contact information when needed via the eCampus Services tab.

EMS University Calendar and Room Reservations

Submit reservation requests for the Ruth S. Harley University Center and Angello Alumni House.

Equipment Loan

Borrow laptops, wireless presenters, video cameras, speakers and more.

Equipment Moves

Please do not move equipment yourself. You must inform the Help Desk of any equipment that needs to be moved.

Equipment Recycling Request

If you have Adelphi equipment that is no longer in use, you can contact IT for environmentally conscious recycling.

Audience: Faculty, Staff | Categories: Computers and Related Hardware

Event Multimedia Services

Multimedia support for faculty and staff for events in classrooms and lecture halls on campus.

Event/Initiative Listing and Banner Request

There are various way to publicize your upcoming events to the Adelphi community and the public.

File Sharing

Best practices for sharing files using Gmail and Google Drive.

File Sharing / P2P

Risks of file-sharing and best practices

Audience: Faculty, Staff, Students | Categories: Support and Training

File Storage and Backup

Back up to the network, back up to an external disk or drive, or use a third party service.

General Access Computer Workstations

Adelphi has plenty of computer workstations and kiosks around our campus and center locations.

Gmail for Adelphi

Access your AU Gmail account via eCampus using any desktop computer, laptop or mobile device with an Internet connection.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: eCampus and Google Apps

Google Apps

Apps for storage, collaboration, photos, sites, hangout and more.

Audience: Faculty, Staff, Students | Categories: eCampus and Google Apps

Google Calendar

Through your Adelphi Gmail account, you can use and share your calendar.

Audience: Alumni, Faculty, Staff, Students | Categories: eCampus and Google Apps

Google Drive

Through your Adelphi Gmail account, you can create and share Docs, Sheets, and Slides.

Google Drive Client

Use Google Drive directly from your own devices.

Google Profile Picture

Set up a profile picture for Gmail and all your Google Apps.

Audience: Faculty, Staff | Categories: eCampus and Google Apps

Guest Accounts

Accounts and wireless access information for guests of the University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Accounts and Passwords

Job Search

For those looking for on-campus or off-campus jobs, or looking to post a job or internship.

Audience: Alumni, Faculty, Staff, Students | Categories: eCampus and Google Apps

Login – Usernames and Passwords

How do I log in to eCampus? Username Lookup, Create, Change or Reset your Adelphi Password.

Long Distance Access Codes

Calls outside of the NY metro area requires a PIN number.

Audience: Faculty, Staff | Categories: Telephone and Voicemail

Manuals, Tutorials and Videos

Adelphi-specific technology guides as well as links to help you use other software.

Audience: Faculty, Staff, Students | Categories: Support and Training

Mass Email Distribution

All requests for the University-wide distribution must be forwarded to, and approved by, a University Vice President or a Dean.

Mobile Device Adelphi Gmail Configuration

Instructions for accessing AU Gmail on your smartphone or tablet vary by your phone’s operating system.

Mobile Printing

Submit print jobs using a mobile device or your personal computer to various printers around campus.

Name Change Request

If you want your name changed in your email account.

New Employee Account Request

All new employee network/email account requests must come from a department head.

New Page on Existing Website

Does your department needs a new page created within an existing Adelphi site?

New Website Request

If your department needs a new website within adelphi.edu.

Online Giving

Make your gift online to make a real difference in the lives of our students.

Online Training (Lynda.com)

Lynda.com online training is available to Adelphi University faculty, staff and students.

Audience: Faculty, Staff, Students | Categories: Support and Training

Panther Express Shuttle Tracker

Track Panther Express shuttle bus routes in real time.

Personal Web Sites (Google Sites)

Google Sites is a great option for those with limited web creation experience.

Photo Gallery Request

If your department needs a photo gallery created on the University’s account.

Poster and Flyer Printing and Copying

On-campus services of color poster printing and document binding.

Printing

Information about printer use on campus.

Project Management

To initiate a project with the Office of Information Technology, please complete the Project Request form.

Push Notifications

AU2Go is a web app accessible from any smartphone, tablet or internet capable device.

Screensaver Locks

To increase information security we have begun to deploy screensaver locks on campus administrative PCs.

Shared Email Account

Shared mailboxes provide a means to receive email at a general (rather than personal) address.

Social Media Use

Guidelines for the best use of social media to enhance professional and personal communications while protecting reputations.

Software Downloads

Several free software applications can help you in your work or studies at Adelphi University.

Audience: Alumni, Faculty, Guests, Staff, Students | Categories: Software and Programs

Telephone Services

Learn about on-campus telephone services and voicemail and Google Voice.

Audience: Faculty, Staff, Students | Categories: Telephone and Voicemail

Video Conferencing

We can help you determine the best option for your specific videoconferencing needs.

Virus, Phishing, Spam and Spyware Issues

If you think you have accidentally downloaded spyware or a virus to your Adelphi computer.

Voicemail

Set up and access your campus voicemail.

Audience: Faculty, Staff, Students | Categories: Telephone and Voicemail

Web Content Change Request

If your department needs changes to content on an existing web page.

Web Hosting (Panther System)

Adelphi’s Unix-based system for electronic file storage and for creating personal web pages.

Webstorage via eCampus

Faculty and staff can use the Webstorage feature in eCampus Services for remote access to download and upload files on your authorized Adelphi network drives.

Wireless Networks

Use the eduroam network while at Adelphi locations and at hundreds of member institutions.

Work Order System (Footprints)

Your request is assigned a unique ticket number so that you can check the status.

Workshops

Learn about new software or enhance your computer skills.

Audience: Faculty, Staff, Students | Categories: Support and Training

Xenegrade (Continuing Education Registration)

Adelphi uses Xenegrade for continuing education course registration and online tools.