Information Technology

View more programs like this:


  • Telephone and Voicemail

    Telephone Services

    Resident Students can use Google Voice through their AU Google Account or personal Google account to make phone calls anywhere in the United States and Canada for free.

    » More Information and Setup Instructions


    • For on-campus calls, dial the 4-digit extension of the party you are trying to reach. If you are unsure of the extension you need to reach, you can dial 0 and an operator will help direct your call.

    • For off-campus local calls, dial 9, then the 7-digit number you want to reach.

    • For regional calls, dial 9 first, then 1, then the area code and 7-digit phone number you want to reach.

    To call outside the regional calling area (area codes 718, 212, 516, 631, 914, 917, 332, 646, 929, 347, and 934) requires a PIN number. Your supervisor or department head must request a PIN number for you, indicating whether it should be for domestic and/or international calls. The request can be submitted to the IT Help Desk.

    Look up additional functions specific to your phone model at the Manuals, Guides and Resources section of the IT Intranet Site on eCampus.

    To inquire about telephone services for faculty, staff and administration, please initiate your request with the Help Desk.


    For further information, please contact:

    Office of Information Technology
    p – 516.877.3340
    e –
    » Live Chat
    » Video Tutorials

    Apply Now
    Request Information