Technology Service Catalog

Gmail for Adelphi

You can access your AU Gmail account via eCampus using any desktop computer, laptop, or mobile device with an Internet connection. All registered Adelphi students are assigned an email account that they can continue using as alumni after commencement.

  • Faculty, staff, and administration addresses end with
  • Student and alumni addresses end with

Log in to and click on the AU Gmail icon under My Favorite Services or under the Services tab.

Important Notice to Faculty and Staff: Your account is intended for Adelphi work purposes only. Use a personal account to store any files not related to Adelphi (personal email messages, photos, documents, etc). If your employment at the University ends, you will not be able to access your Gmail account.

Gmail Tips and Best Practices

  • How do I send email to many people at once?

    • Use the BCC field for the recipients’ addresses (if you want your sender list to be private) or use the CC field (if you want the recipients to be able to see each others names and email addresses).

      When using BCC, put your own email address in the TO: field

      Using BCC will help to create a well formatted and printable email structure because it omits the recipient list when viewed by the receivers.

      Note: Use caution when cutting and pasting from MS Word—many times there are embedded codes that will not render properly when the email is delivered. Instead, we recommend using Google Docs to prepare your text. Best practice is to compose the message directly in Gmail.

  • How do I paste in a message I created in Word?

    • If you are trying to paste in a message from a Word doc, but the message is not formatting correctly, you may wish to convert it to plain text. You can either use the plain text button in Gmail, or follow the steps to Compose Email in Word and Transfer to Gmail.

  • What are Google Labs used for?

    • Google Labs* is a collection of new ideas undergoing beta testing that you can try out. In the upper-right corner of your Mail window, click the Gear icon then Mail Settings > Labs

      After you enable one or more labs, you can quickly access Labs again by clicking the Labs menu in the dropdown under the Gear icon in the upper-right hand part of your Mail window.

      *Please be aware that these beta Lab features are not officially “released” and can change or disappear at any time.

      If you have enabled Lab functions and are experiencing problems, start your mail app without the Labs at If the problem goes away it might be related to the Gmail Lab item.

    • Some of the commonly used (and very useful) Lab features are:
      • Auto Advance
      • Canned Responses
      • Inserting Images
      • Multiple Inboxes
      • Right-side Chat
      • Signature Tweaks
      • Title Tweaks
      • Undo Send

      Looking for something they don’t have yet? Suggest a new Labs feature.

  • How do I use the Signature Block?

    • In the upper-right corner of your Mail window, click the Gear icon then Mail Settings and look under the General tab to create your Signature.

      Your signature will be appended at the end of all outgoing messages.

      Utilizes a rich text editor that allows customization of your text

      Allows you to insert an URL to an image.

      Also see the Labs feature for Signature Tweaks.

      For more information on this feature see Enhance Your Email with Rich Text Signatures.

  • How do I use the Priority Inbox?

    • To try out the new feature, just click the Gmail Options > Mail settings > Priority Inbox, and select Show Priority Inbox. Then click Save Changes. You can also click on the image to watch a short video on Priority Inbox.

      For details see Gmail Tips & Tricks Priority Inbox.

  • I can’t always find messages when using the search function. How does search work?

    • To search for messages, type a word that the messages contain. Note, however, that search matches “whole words” only—it doesn’t recognize partial or similar matches. For example, if you search for “benefits”, search won’t find “benefit” or “benef”.

      Also, search doesn’t recognize special search characters, such as square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks.

      By default, search doesn’t look in your Trash or Spam folders. To include those folders in your search, click Show search options next to the search field, then select Mail & Spam & Trash in the search drop-down list.

      You can find more information about using Search in the Google Apps Help Center.

To report any problems with this service, please initiate your request with the Help Desk.

Related  Service Catalog Entries

» Google Calendar

» Google Drive

» Google Sites


For further information, please contact:

Office of Information Technology
p – 516.877.3340
e –
» Video Tutorials

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