Technology Service Catalog

Call Center Solutions


For management of high-volume inbound calls in your department, this system allows for multiple users to use one main number to respond to inquiries.

The individuals receiving and responding to the inquiries may be located in a single location, working across several locations. A Call Center manager or supervisor is responsible for the overall performance of the group, individuals and the business function of delivering information to the caller or customer.

To inquire about adding this service to your department, please initiate your request with the Help Desk.

 

For further information, please contact:

Office of Information Technology
p – 516.877.3340
e – helpdesk@adelphi.edu
» Video Tutorials

 
Apply Now
Request Information